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  CA - Waterloo,  ON

eSolutionsGroup, a GHD company, helps public sector clients across North America better connect with communities and deliver services more efficiently through advanced website design and mobile applications. 18 years in business. 300+ clients. 55 marketing & technology awards in the past 12 months.

  About Project

Waterloo Region Museum is the largest community museum in Ontario with two indoor museum galleries and a 60-acre living history exhibit called Doon Heritage Village.

The main gallery tells the story of Waterloo Region and the feature gallery showcases local and travelling exhibits from around the world. On top of that, the Waterloo Region also runs two historical sites:

• Joseph Schneider Haus – a dynamic, National Historic Site and community museum located in the heart of downtown Kitchener
• McDougall Cottage – a labourer's cottage located in downtown Cambridge, and serves as an interpretation centre, hosting a variety of special events that celebrate the area's Scottish heritage

Located in an area with a population of over 535,000, the Waterloo Region Museum welcomes hundreds of visitors each day.

The Region wanted to create three fresh new online identities for Waterloo Region Museum, Joseph Schneider Haus and McDougall Cottage with separate themes that provide a consistent user experience, but showcase the unique identities and offerings of each place.

After multiple focus groups, surveys and stakeholder meetings with Region staff, senior leadership, the community and organizational partners, the project team was able to create a new website that is user-driven and caters to the needs of residents, visitors and businesses in the Waterloo area and beyond.

After much collaborative work was completed, the three new websites, consisting of 189 cumulative pages of Waterloo Region Museum, Joseph Schneider Haus and McDougall Cottage, went live.

Visitors of the museums can now enjoy:
• Easier access to event information
• Responsive interface
• Accessible content
• Easier navigation
• Professional design
• Homepage social media feeds
• Calendar
• Hours of Operation feature
• Friendly URLs
• News tool with social media integration
• Emergency Banner
• Contact Module & Staff Directory
• Calendar
• Google Translate API
• Workflow Module
• Photo Gallery

With so much new information, residents and visitors to Waterloo Region won’t have any shortages of rich information of the area’s history and figureheads!


The Region of Waterloo partnered with eSolutionsGroup to redesign the new waterlooregionmuseum.ca, schneiderhaus.ca and mcdougallcouttage.ca.